COMPANY INFORMATION:

PARSONS OF ANTIGO:

515 Amron Avenue, PO Box 14

Antigo, WI  54409

Phone:  (715) 627-4888 or (800) 353-7498

PARSONS OF CRANDON: 

Hwy. 8 East, PO Box 126

Crandon, WI  54520

Phone:  (715) 478-2850 or (800) 353-5932

PARSONS OF EAGLE RIVER: 

5353 Hwy. 70 W., PO Box 2500

Eagle River, WI  54521

Phone:  (715) 479-4461 or (800) 341-4421

BUSINESS HOURS PARSONS OFANTIGO:

SALES DEPARTMENT

Monday:         8:00 a.m.-6:00 p.m.

Tuesday:        8:00 a.m.-6:00 p.m.

Wednesday:  8:00 a.m.-7:00 p.m.

Thursday:      8:00 a.m.-6:00 p.m.

Friday:            8:00 a.m.-6:00 p.m.

Saturday:      8:30 a.m.-12:30 p.m.          

SERVICE/PARTS DEPARTMENT

Monday:         7:30 a.m.-5:00 p.m.

Tuesday:        7:30 a.m.-5:00 p.m.

Wednesday:  7:30 a.m.-7:00 p.m.

Thursday:      7:30 a.m.-5:00 p.m.

Friday:            7:30 a.m.-5:00 p.m.

Saturday:      CLOSED

BODY SHOP

Monday:         8:00 a.m.-5:00 p.m.

Tuesday:        8:00 a.m.-5:00 p.m.

Wednesday:  8:00 a.m.-5:00 p.m.

Thursday:      8:00 a.m.-5:00 p.m.

Friday:            8:00 a.m.-5:00 p.m.

Saturday:       CLOSED

THINKING OF YOU

Our thoughts are with two Parsons employees.  Jeff Ralph as he recovers from a recent foot surgery, and Paul Fronek who was injured after a fall.  We wish you both quick recoveries!

CUSTOMER SATISFACTION INDEX (CSI)

Here are the latest CSI results based on the average of the last three month period as submitted by Mike Apfelbeck.

EAGLE RIVER

                        Sales              Service

Buick:             100.0%           75.0%

Chevrolet:      91.2%            74.4%

Total:             92.1% 75.5%

ANTIGO

                        Sales              Service

Buick:             66.7%             100.0%

Chevrolet:      95.1%             88.2%

Total:             93.2% 90.2%

Note:  These totals are based on all valid questionnaires returned and the customers that are completely satisfied.  Service percentages are also affected by cross-line warranty results.

CUSTOMER COMMENTS

Here is what some of our customers had to say recently about their service at Parsons of Antigo.  Please take the time to fill out your comment card located on your rear view mirror (behind the number), and let us know how we’re doing!

"Thank you, Parsons, for the great service of winterizing my 2007 Buick Lucerne.  Greatly appreciated!"            - Thomas Stanek

"Thank you all for the great work.  Happy New Year!"- Dale Kangas

"Your Service Department does quality work!"- E. Bucholtz

"Buy locally!"            - LouAnn Tousey

"As always, very good work and service.  Nice people working there."         - Jackie Pecha

"OUTSTANDING!"   - Mr. Jim Leek

"When it comes to service, Parsons is a very trustworthy dealership."    - Roy Stroik

Thank you to all our valued customers for taking the time to complete our customer service cards and surveys, or taking the time to write a note and let us know how we’re doing.  We appreciate your business!

HOLIDAY CHALLENGE 2011

Parsons employees participated in the Holiday Challenge 2011 through the Langlade Hospital, as did many other local businesses.  The goal of the program is for individuals to maintain their weight over the Holidays (from Thanksgiving, through Christmas, and New Years), the hardest time of the year to maintain your weight.  The Parsons employees participated with great success!!!  Employees did a great job of maintaining their weight, and we even had a few that lost weight!

Congratulations to the "Biggest Loser" at Parsons of Antigo (and overall at Parsons), Phil Falesch.  Phil lost a whopping 7.2 lbs.!  The second biggest weight loss at the Parsons locations was 6.8 lbs., which was achieved by Steve Silber of Parsons of Eagle River.  And rounding out the top 3 was Jeff Dahlke with a weight loss of 6.2 lbs.  Congratulations to all three of you gents on eating right or exercising or whatever your tricks were over the holidays. 

Below are the overall results from the two locations (as one employee put it, "Over the holidays, the Parsons employees lost one 10-year-old child, to which my reply was, "As long as it wasn't my son or daughter I lost over the holidays, that's great news!)

Parsons of Eagle River:                                       Parsons of Antigo:

8 people lost a total of 15.6 lbs.                             25 people lost a total of 38.2 lbs.

Lunch Winners Team 5 (4 members):  Phil, Troy, Jeff S. and Nick - Loss of 13 lbs

Team 1 (4 members):  Loss of 11.8 lbs                Team 1 (4 members):  Loss of 9 lbs

Team 2 (4 members):  Loss of 3.8 lbs                  Team 4 (4 members):  Loss of 8.8 lbs

                                                                                    Team 3 (4 members):  Loss of 6.2 lbs

                                                                                    Team 6 (5 members):  Loss of 2.8 lbs     

                                                                                    Team 2 (4 members):  Gain of 1.6 lbs

Looks like the Holiday Challenge worked once again!  Our employees did a great job of maintaining, with the average employee losing between 1-2 lbs.!  Way to go to all of you involved!!!   - Submitted by Jenny Gretzinger

AREA EVENTS

February 5:    Antigo Bike & Ski Club's Kettlebowl Day

February 11: White Lake's Fire Dept. Fishing Derby at White Lake Pavilion from 7 am-4 pm

February 11: Pickerel Fun Day & Schuh's Winter Plunge (Jump-in 8:00 a.m.)

February 11: Antigo Thinks You Can Dance at North Star Lanes at 5:30 p.m.

February 12:  Pancake Breakfast at Knights of Columbus from 8 am-12 noon

February 14: Happy Valentines Day!

February 18: Langlade Cty. Culver's Trailblazer Challenge at Culver's

February 18 & 19:  5th Annual Women's Event at Knights of Columbus 8 am-1 pm

February 20: Elks Club Spaghetti Dinner from 5-7:00 p.m. at Elk's Lodge

February 21: Bill Staines Concert at 7:30 p.m. at Knights of Columbus Hall

FEBRUARY BIRTHDAYS

February 5:    Jeff Dahlke

February 12: Bob Warren

February 22: Randy Markgraf

FEBRUARY WORK ANNIVERSARIES

February 1:    Neal Martin (13 years)

February 5:    Paul Fronek (16 years)

IS YOUR CHILD SAFE?

Your child’s safety is important to us!  If you would like to ensure that your child is buckled in their car seat (or seat belt) correctly, or that they are using the correct seat for their age, come to the Antigo Fire Department, 700 Edison Street, in Antigo.  On the second Tuesday of each month, there are certified child passenger safety technicians on hand from 4:00-6:00 p.m.  Also, car seats are sold there at cost through the Langlade County Health Department.  The next event will be held on Tuesday, February 14th.

SHARE YOUR HEART…GIVE BLOOD

An hour of your time can save a life!  St. Joseph’s Outpatient Center (across from Langlade Memorial Hospital) holds a blood drive on the first Monday of each month from 11:30 a.m. to 5:00 p.m.   Just phone 1-866-566-5900 to set up an appointment to donate blood.  On average, it only takes an hour or less of your time.  The blood drive is held by the Blood Center of North Central Wisconsin, the principal supplier of blood to the Langlade Hospital.  The next blood drive will be held on Monday, February 6th, 2012.     

LOF BENEFIT PROGRAM

During the month of January, $1.00 of every oil change was donated to the Pleasant View School PTO.  In February, funds raised will assist in sending area children to Camp Luther this summer through the St. Johns in Pickerel Campership Fund.  With your help, we have given back over $95,950 to organizations in Antigo and the surrounding area.  We're proud to be a part of this great community since 1935.  Do you need your oil changed?

BODY SHOP NEWS

Come in to Parsons of Antigo for a no-cost estimate on your vehicle, and you will automatically be registered for a gift card to be given away each month.  Congratulations to John Racine from Mattoon - he was our December winner and received a $100 gas card!  So if you have any body damage to your vehicle, stop in and receive a free estimate and get your name entered in the drawing.  We are insurance company certified and we repair ALL makes and models, foreign and domestic.

A MORE FUEL EFFICIENT FUTURE

GM is committed to finding solutions that make a positive impact on the environment and the economy.  For example, GM is the largest producer of flexible-fuel vehicles (those that run on a blend of gasoline and ethanol E85) with more than 1.1 million flex-fuel vehicles on the road.  We're producing hybrid-powered buses and pickups.  And we're developing hybrid cars, trucks, SUV's, mini-vans and full-size vans.  And GM is also leading the way to a world with zero gas consumption.  Imagine vehicles that never need fuel and emit only water vapor!  Our fuel cell technology could lead us there.  For more information on GM's drive for fuel economy, visit us at www.onlyGM.com/mpg today.

GET THE GM CARD THAT'S RIGHT FOR YOU

GM has four unique cards that give you valuable earnings good toward a new Chevrolet, Buick, GMC or Cadillac vehicle.  Some cards even offer cash back, depending on the card you choose.  With 4 unique cards, you're sure to find one to suit you!  The GM card from HSBC Bank lets cardmembers receive 5% earnings on credit card purchases redeemable toward an elible new GM vehicle.  The GM Flexible Earnings Card from HSBC Bank lets cardmembers choose to redeem earnings toward an eligible new GM vehicle or cash back.  The GM Business Card World Mastercard is offered by Chase and is for small business owners for unlimited earnings with no caps, limits, or expiration.  And then there's the GM Extended Family Card from HSBC Bank that offers unlimited earnings that can be combined with the GM employee, GM dealership employee, or GM supplier discount for those eligible, or can be redeemed for cash back.  Visit www.gmcard.com or call 1-866-469-8388 for more information. 

GM ANNOUNCED ENHANCEMENTS TO CHEVROLET VOLT

GM will be making enhancements to the structure and battery coolant system in the Volt that would further protect the battery from the possibility of an electrical fire occurring days or weeks after a severe crash.  The enhancements came in response to a National Highway Traffic Safety Administration Preliminary Evaluation.  The Volt has always been safe to drive, but these safety measures will further protect the battery from the possibility of an electrical fire.  They will be strengthening the safety structure, adding a sensor in the reservoir of the battery coolant system to monitor coolant levels, and adding a bracket to the top of the battery to help prevent potential coolant overfill. After further review, the NHTSA stated that they "do not believe that Chevy Volts or other electric vehicles pose a greater risk of fire than gasoline-powered vehicles". 

SOUND OF SILENCE IN CHEVY CRUZE

As an avid fisherman, GM's development engineer Frank Delekta enjoys the peace, quiet, and tranquility of Michigan lakes and streams.  His sense for silence along with the use of advanced technology served him and his team well in their mission to bring luxury-like interior quietness to the Chevy Cruze. 

The engineering team used a number of noise-reducing technologies, including 30 distinct acoustical treatments.  They applied a Liquid Applied Sound Deadener applied strategically throughout the body structure and melted it into place through the paint oven.  The doors have triple seals and fiberglass "blankets" that serve as water, airflow, and noise barriers.  They tested vehicles at extreme temperatures - from -20 to 120 degrees Fahrenheit in the same day.  The brutal road and lab testing led to improvements in 74 components resulting in a quieter ride. (On top of the 42 mpg highway miles per gallon!)

OWNER APPRECIATION

It's owner appreciation time, and to thank you for choosing us again, we are offering Owner Loyalty Cash on many of our 2011 and 2012 models. Combine that with other offers to get $3,000 Total Cash Back on four time Consumers Digest "Best Buy" Malibu and you are looking at a great deal.

The Traverse, also a Consumers Digest "Best Buy" for the fourth time (2009, 2010, 2011 and 2012 Model Years), is now offering $2,000 Total Cash Back. Silverado, the most dependable longest lasting full-size pickups on the road, offers $3,000 Total Cash Back.  Visit one of our sales representatives today to find out more!

CORVETTE MARKS 60 YEARS

Chevrolet unveiled the 2013 Corvette 427 Convertible Collector Edition - the fastest, most capable convertible in Corvette's history - as well as a 60th Anniversary package that will be available on all 2013 Corvette models.  This will be the final year for the current "C6" generation.  They are bringing together the most coveted combinations in the brand's history - the Corvette convertible and a 427 cubic inch engine.  The 427 Convertible Collector Edition should arrive at Chevrolet dealerships this summer.

SPORTS NEWS

February is a great month for sports fans!  On Sunday, February 5th on NBC, football fans all throughout the country will be tuned in to watch Super Bowl XLVI.  Who will come home with the Lombardi trophy?

Then on Sunday, February 26th is the Daytona 500 on Fox for all you racing fans!  It's the official start to a new season of racing, and we will once again hear the infamous words, "Let's go racing, boys!"

WALDORF SALAD - Simply Recipes

Ingredients:

1/2 cup chopped, slightly toasted walnuts

1/2 cup celery, thinly sliced

1/2 cup red seedless grapes, sliced

(or 1/4 cup raisins)

1 sweet apple, cored and chopped

3 Tbsp. mayonnaise

1 Tbsp. fresh lemon juice

1/2 tsp. salt

1/4 tsp. pepper

Lettuce

In a medium bowl, whisk together the mayo and the lemon juice.  Add 1/2 tsp. salt, 1/4 tsp. pepper.  Mix in the apple, celery, grapes, and walnuts.  Serve on a bed or fresh lettuce.  Serves 2.

YOU KNOW YOU'RE FROM WISCONSIN IF...

• You have more miles on your snowblower than your car
• You refer to the Packers as "We"
• You have more money stuck into your snowmobile than your car
• You design Halloween costumes to fit over a snowsuit
• Your 4th of July family picnic was moved indoors due to frost
• You go for a fish fry every Friday
• You know how to Polka
• You think the start of deer season is a national holiday
• You can visit Luxemburg, Holland, Belgium, Denmark, Berlin, New London, and Poland all in one afternoon
• You find 0 degrees a little chilly
• You learned to drive a tractor before the training wheels were off your bike
• You've gone deer shining on a Friday night
• Every sweatshirt you own is either red & white, or green & gold
• Cheese is an important staple in your diet
• You loved it when the Brewers hit a home run so the lady would slide from the huge keg into the mug of beer
• At every wedding you've been to, you had to dance the hokey pokey or the chicken dance
• It's traditional for the bride and groom to go bar hopping between the ceremony and the reception
• The Packers will always be better than the Bears, no matter what the standings are
• Sexy lingerie is tube socks and a flannel nightie
• You've been to the Hodag